Receptionist - Bilingual

POSITION SUMMARY: Provides excellent service to patients and visitors by answering phones, checking in of appointments, responding to patient request, needs, problems, issues and concerns. This position will create a warm and friendly environment; creating an experience that reflects Affinia Healthcare in a positive, helpful and informative way.    

Education:   High School Graduate or equivalent.  

Experience:

1. Three (3) years of experience in the performance of responsible secretarial or clerical work required.
2. One (1) year of experience in a health care setting preferred.

Skills and Abilities which may be representative but not all inclusive of those commonly associated with this position:

1. Must be Fluent in English and Spanish particularly in the areas of Speaking, Reading and Writing
2. Enthusiastic, friendly, discreet and professional demeanor.
3. Excellent organizational and written/verbal communication skills.
4. Ability to work in open waiting room environment, balancing answering phones and attending to waiting room situations.
5. Ability to multitask and work cohesively in a fast paced office environment.
6. Good computer skills including the use of Microsoft Word, Excel and Outlook.
7. Ability to problem solve, demonstrate good decision making skills, and work independently.
8. Must be flexible, show initiative and capable of working under pressure and getting along with a diverse population

 Residency and Transportation Requirement: None

License(s)/Certification(s) Required: CPR Certification

Essential Functions

• Greet and direct clients and visitors to proper clinic locations.
• Sort mail and faxes; maintain meeting room schedule.
• Answers, screens, and transfers all incoming calls.
• Responsible for maintaining professional front desk, waiting area and signage/boards.
• Monitor patient flow and notify Health Center Manager or Registration Supervisor of problems.
• Contact nursing staff when clients arrive for triage.

• Prepare or edit Word or Excel documents as assigned by Health Center Manager.
• Assists in administrative task including filing, log maintenance and data entry of patient information.
• Arrange for patient's transportation needs as necessary.
• Maintain schedule for center meeting rooms.
• Order and maintain needed office supplies.
• Respond to patient complaints by referring to the appropriate person.
• Take and forward messages for all staff that are not available, as needed.
• Schedule same day appointments.
• Perform other duties as assigned.

Current Openings for Receptionist Bilingual Jobs at Affinia Healthcare