Intake and Care Coordinator

POSITION SUMMARY: Conduct intake interviews with children and parents/caregivers who are referred to the Affinia Healthcare Child Development Center. Coordinate the collection of clinical data necessary for psychologists and therapists to complete Initial Diagnostic Evaluations. Provide ongoing case management to children and their families, with varying levels of involvement depending on need. Provide information and resources to all Child Development Center families as needed.

POSITION QUALIFICATION REQUIREMENTS

Education: Master of Social Work

Experience:

1. Two years experience in a health care or mental health setting as a social worker/case manager.
2. Two years experience working with families who experience systemic barriers to accessing quality healthcare and education.
3. Two years experience working with community agencies providing resources to children and families.

Skills and Abilities which may be representative but not all inclusive of those commonly associated with this position:

1. Basic knowledge of DSM V diagnoses, particularly the childhood disorders.
2. Possess initiative, flexibility, self-motivation, teamwork, leadership and problem solving skills.
3. Ability to work both independently and as part of a treatment team.
4. Strong written and oral communication skills.
5. General interviewing skills and understanding of social work and behavioral health terminology.
6. Demonstrate a client led, trauma-informed approach to treatment.
7. Provide care without bias to diverse populations and members of underserved communities.
8. Strong computer skills including familiarity with use of electronic medical record.
9. Ability to identify when societal systems are failing a child, and advocate accordingly.
10. Desire to fill the role of care coordinator on the treatment team, and willingness to provide case management services to children of all ages and their families.

Transportation Requirement: Must possess a valid driver's license and automobile with insurance coverage as required by the State of Missouri

License(s)/Certification(s) Required: Licensed Clinical Social Worker in the State of MO 

Essential Functions:

1. Meet with families for intake interview.
2. Clarify child's reason for referral and formulate an initial impression of child's needs.
3. Ensure that all needed intake information and documents are in place, including but not limited to records from outside agencies.
4. Assist families in completing intake paperwork if needed.
5. Coordinate with Clinical Assistants to ensure insurance is active and prior authorization is obtained when needed.
6. Help families identify possible barriers to adherence with treatment and assist with problem-solving.
7. Link families to local resources. Advocate on their behalf with agencies when needed.
8. Coordinate with school staff to support treatment plan and keep CDC treatment team informed.
9. Coordinate with outside agencies which may be involved in the family's life such as Regional Center, Juvenile Court, Children's Division, etc., and communicate that information with CDC treatment team.
10. Assist parents with special education process at school, including drafting letters for IEP and 504 Plans.
11. Refer to Legal Services of Eastern Missouri when needed, and coordinate advocacy approach.
12. Coordinate with Affinia staff in departments outside of the CDC, such as pediatricians.
13. Assist Care Coordinator at second CDC location when patient volume is higher at that location.
14. Provide tele-health consultation and services as needed and appropriate
15. Coordinate with CDC staff to maintain a current data base of community resources.
16. Refer clients to resources and follow up when needed.
17. Provide some therapy services for Child Development Center clients and/or School-Based Health Center clients.
18. Provide some coverage for Adult Behavioral Health Social Worker.
19. Perform other duties as assigned.

Current Openings for Intake and Care Coordinator Jobs at Affinia Healthcare